FAQ
If yours isn't here, reach out. We answer personally.
What is Unmanaged?
A portfolio analysis report that shows you exactly what you own, what it's costing you, and what to do about it. No advisor required. We don't manage your money, sell your data, or charge you a percentage of your assets. One report, fixed price, you act on it.
Who is this for?
Two kinds of investors. First: people paying an advisor 1% a year and quietly wondering if it's worth it. Second: DIY investors who want a second opinion on their own allocation. Both groups share one thing - they're smart enough to manage their own money once they have the full picture. Built for portfolios of $200k and up.
How is this different from a financial advisor?
An advisor manages your money for an ongoing percentage of it - usually 1% a year, often for decades. Unmanaged hands you the analysis and the action plan, you execute it yourself, and you pay once. An advisor's job is to keep you as a client. Our job is to make sure you don't need us again.
Is this financial advice?
No. Unmanaged is not a financial advisor, broker-dealer, or registered investment adviser. The report gives you data and a specific action plan - what you own, what it costs, where it diverges from where you want it, and steps to fix it. The decisions are yours. We don't manage assets, we don't have a fiduciary relationship with you, and we don't pretend to.
Do I need to know a lot about investing?
You need to know what a brokerage account is and roughly what you own. That's it. The report explains everything else - what each finding means, why it matters, and the math behind it.
What does the analysis include?
A comprehensive report covering five areas: what you own (overview, target mix, gap analysis, diversification), what it's costing you (fees, fund comparisons), what to do about it (action plan, execution sequence, tax considerations), where you'd land (before & after, asset location), and a plain-language summary. See our What We Analyze page for the full breakdown.
How accurate is the analysis?
The financial calculations - fee projections, allocation gaps, fund comparisons - are deterministic algorithms, not estimates. The math is exact. Fund data is sourced from public filings. The only subjective element is the allocation model, which is based on your risk profile and proven investment principles.
What if my portfolio is already well-optimized?
Then your report will show that. A high health score, low fee impact, and minimal gaps. We don't manufacture problems. If your allocation is solid, we'll tell you. You still get the full analysis confirming it.
Do you handle 401(k) accounts?
Yes. If your 401(k) connects through SnapTrade, it works like any other account. If it doesn't, you can enter your holdings manually. We analyze 401(k) fund choices specifically - including identifying whether your plan's default fund is unnecessarily expensive.
Does AI generate the report?
Parts of it. But the parts that matter most - the math - are not AI. Every fee calculation, allocation gap, fund comparison, and projected savings number comes from deterministic algorithms. The same inputs always produce the same outputs, and you can audit every number.
Does my portfolio data go to OpenAI, Anthropic, or Google?
No. Not to OpenAI, not to Anthropic, not to Google, not to any third-party model provider. Every AI call runs inside our private AWS Bedrock instance. The big model providers never see your holdings, your balances, or anything else about your portfolio. That's an architectural choice - not a policy promise we could quietly change later.
What does AI do?
Three things. First, classification - when you enter holdings manually or connect accounts with ambiguous positions, AI categorizes them into the right asset classes. Second, narrative explanations - the plain-language summaries that explain what your numbers mean and why they matter. Third, manual entry interpretation - turning "$100K in VTSAX" or "800K primary residence" into structured portfolio data.
What is NOT AI?
The numbers. Fee projections, allocation gaps, fund cost comparisons, tax estimates, diversification scores, health scores, before-and-after comparisons - all deterministic math. No risk of the AI making things up on anything financial. The AI writes the sentences around the numbers. The algorithms produce the numbers themselves.
Can I trust AI-generated content in the report?
The AI-generated narrative is always anchored to the underlying calculations. It's explaining math, not inventing conclusions. If a summary says "your fees are costing you $12,000 per year," that $12,000 came from a deterministic algorithm - the AI is just putting it in a sentence. Every claim in the report traces back to a calculation you can verify.
How does account connection work?
Through SnapTrade, a secure brokerage-connection service used by many investing apps. You log into your brokerage through their secure portal. We receive read-only access to your positions and values. We never see your password.
Which brokerages are supported?
SnapTrade connects to all major brokerages including Schwab, Fidelity, Vanguard, E*Trade, Robinhood, Merrill Edge, Interactive Brokers, and most others. If yours doesn't connect, manual entry is always available.
Can I enter holdings manually?
Yes. Type naturally - "$100K in VTSAX," "$800K primary residence," "50K in Bitcoin." We handle the categorization. Manual entry takes about 5 minutes for a typical portfolio.
Can you move my money or execute trades?
No. We have read-only access to your holdings. We can see your positions and values. We cannot move money, execute trades, or access your account in any way. This is by design.
Where is my data stored?
On encrypted servers. Your portfolio data never leaves our infrastructure. We don't send your holdings, account numbers, or personal information to third parties.
Do you sell my data?
No. Not to data brokers, not to marketers, not to financial advisors, not to anyone. This isn't a revenue line for us. See our full list of what we don't do.
Can I delete my data?
Yes. You can delete your account and all associated data at any time. Deletion is permanent and complete.
Who can see my portfolio?
You. That's it. Our systems process your data programmatically. There is no team of analysts reviewing your portfolio.
How much does it cost?
Three options: a single report for $149 (one-time), the annual plan at $399/year (includes 2 reports + drift monitoring), or standalone drift monitoring at $19/month after your first report. Compare any of those to the $10,000+ per year a traditional advisor charges on a $1M portfolio.
Can I try it before committing to annual?
Yes. Buy a single report for $149 - same full analysis annual members get. If you decide to go annual later, we credit your $149 toward the $399. No risk, no pressure.
What's included in the annual plan?
Two comprehensive portfolio analysis reports per year (initial + 6-month check-up), continuous drift monitoring with email alerts, and check-up reminders. Additional reports beyond the two are $99 each. Annual members save 24% vs. buying everything à la carte.
What is drift monitoring?
We check your portfolio monthly and send you a drift report when your allocation has shifted more than 5% from your target. It's included with the annual plan ($228/year value), or available standalone at $19/month after you've had at least one report.
What if I need more than 2 reports per year?
Major life event? Big inheritance? Switched jobs and rolled over a 401(k)? Annual plan members can purchase additional reports at $99 each, anytime. Most members find 2 per year is plenty.
What if I have a small portfolio?
Same price, regardless of size. A $250K portfolio gets the same analysis as a $5M portfolio. We don't scale pricing with your wealth - that's the model we're replacing.
Can I cancel anytime?
Yes. Cancel anytime from your account settings. You'll keep access through the end of your paid period. No tricks, no retention calls, no guilt.
What happens to my reports if I cancel?
Your existing reports remain accessible as read-only. You just won't be able to generate new ones or receive drift alerts until you resubscribe.
Will the price go up?
Probably, as we add features. But your renewal price is locked for as long as you maintain continuous membership. No surprise increases for loyal members.
Do you offer refunds?
If we can't generate a meaningful analysis - for example, you only hold cash - yes, full refund. If we deliver the analysis and you disagree with the math, we're happy to explain how any calculation works.
How is Unmanaged different from a robo-advisor?
Robo-advisors (Betterment, Wealthfront, etc.) manage your money for you - they pick funds, rebalance automatically, and charge 0.25%/year forever. You don't learn anything. Unmanaged doesn't manage your money at all. We show you what's happening in your portfolio, explain what to change and why, and let you execute it yourself. Robo-advisors pick funds from their own platform. We show you alternatives across every brokerage - you keep your money where it is.
How is Unmanaged different from free tools like Empower or Morningstar?
Free tools give you a portfolio overview. Unmanaged gives you a specific action plan. Free tools show you pie charts. We show you "sell $34,000 of VTI in your taxable account and buy VXUS, saving $840/year in fees." Free tools are often sales pipelines for advisory services. We don't upsell you into anything - the report is the product.
Are you a financial advisor?
No. Unmanaged is a software analysis tool. We don't provide investment advice, manage assets, or make decisions on your behalf. We present data, calculations, and options. You make every decision.
Should I consult a financial advisor too?
If you want to, absolutely. Many users take their Unmanaged report to a fee-only (hourly) advisor for a second opinion. We think that's smart. We also think you'll find the report answers most of the questions you'd bring to that meeting.
Does my report expire?
No. Your analysis is yours. Log back in anytime to reference it.
Can I get a PDF?
Yes. One-click PDF export that looks like a professional advisor deliverable. Take it to your brokerage, share it with a fee-only advisor, or just keep it for reference.
What emails will I receive?
No drip campaigns. No "the market moved, are you worried?" emails. If you're on the annual plan, you'll get a monthly drift report when your allocation shifts more than 5% from your target - that's a feature you're paying for, not marketing. Otherwise, the only email you'll get is your report delivery.
We answer personally. Not a bot. Not a form that goes into a queue.
Email us and a person responds.